Privacy Policy
Effective: July 5, 2026.
This explains what Melelem collects, why, and what control you have. The data controller is Melelem, Inc., a company incubated by Fountech.ai Limited (“we”, “us”). Contact: legal@melelem.ai.
1. What we collect
Beta signup (melelem.ai): your email address, so we can invite you in waves. Nothing else, no tracking pixels, no ad tech.
Your account (beta.melelem.ai): your email address and the sessions tied to it.
Your content:conversations, material you add as context, writing you provide to train your personal model, and the model’s outputs for you.
Handoffs: when you send or receive work, the shared package (the items you confirmed) and the messages both sides add to it.
Connectors: if you connect services like Gmail or Google Docs, we store the access tokens encrypted and request the narrowest scopes that make the feature work. We access connected data to do what you asked and not otherwise.
Your API keys: if you bring your own provider keys, we store them encrypted and use them only for your requests.
Technical basics: logs needed to run and secure the Service (timestamps, IPs, errors). No advertising analytics on the site.
2. Why we process it
To provide the Service you asked for (contract): running your conversations, training your personal model on your writing, executing handoffs you confirm, operating connectors you enabled. To keep the Service secure and debug it (legitimate interest). To contact you about the beta at the address you gave (legitimate interest, and consent where required; every non-essential email has an opt-out).
3. What we do not do
We don’t sell your data. We don’t show ads. We don’t use your content to train shared models or anyone else’s model: training is per-account, and what your model learns from you serves only you. Handoff content goes only to the people you explicitly confirmed.
4. Who processes data for us
We use a small set of processors to run the Service: Vercel (website and app hosting), Fly.io (application gateway), Neon (signup database), Anthropic and OpenAI (model consultations), Google (only for connectors you enable), and Resend (transactional email, when live). Where these process data outside the EEA, transfers rely on recognized safeguards such as the EU-US Data Privacy Framework or standard contractual clauses.
When your request consults a third-party model, the content needed to answer it is sent to that provider under our API terms with them; we use API settings under which providers do not train on this data.
5. How long we keep it
Signup emails: until you’re admitted, opt out, or ask us to remove you. Account data and content: for the life of your account. Handoff copies you sent to someone else live in their account like a delivered email; deleting your account doesn’t delete their copies. Logs: short rotation, weeks not years. Deletion requests: honored within 30 days, backups shortly after.
6. Your rights
Under the GDPR you can ask for access, correction, deletion, restriction, portability, and you can object to processing based on legitimate interest. Write to legal@melelem.ai. You can also complain to your local data protection authority.
7. Cookies
melelem.ai sets no advertising or analytics cookies. beta.melelem.ai uses strictly necessary cookies only: a session cookie that keeps you signed in. That’s the list, which is why there’s no cookie banner.
8. Security
Content in transit is encrypted (TLS). Connector tokens and API keys are encrypted at rest. Access to production systems is restricted. No system is perfectly secure; if a breach affects your data we will notify you as the law requires.
9. Children
The Service is not directed at children and requires users to be 16 or older.
10. Changes
We’ll post any changes here with a new effective date, and flag material changes in the app.
Contact: legal@melelem.ai